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At TheTrendSiren Store, we are committed to ensuring your utmost satisfaction with every purchase. If you’re not completely satisfied with your order, we offer a hassle-free Refund and Return Policy within 7 days of receiving your items.

Refund Process:

  1. Initiate the Request: To initiate a refund, please contact our customer support team within 7 days of receiving your order. You can reach us via [email/phone number/contact form].
  2. Provide Details: Kindly provide your order number and a brief description of the reason for the refund request.
  3. Return Authorization: Once your request is verified, we will provide you with a return authorization and instructions on how to proceed.

Return Guidelines:

  1. All items must be returned in their original condition, unused, and with their original packaging intact.
  2. Clothing and accessories must have all tags attached and should be unworn and unwashed.
  3. Electronics and tech products should be returned in their original packaging with all accessories included.
  4. Beauty and skincare items must be unopened and unused due to hygiene reasons.
  5. Personalized and customized items are not eligible for returns unless they arrive damaged or defective.

Return Shipping:

  1. The customer is responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item or damaged product).
  2. We recommend using a trackable shipping method to ensure safe and documented return delivery.

Refund Process:

  1. Once we receive the returned items and verify their condition, we will initiate the refund process.
  2. Refunds will be processed using the original payment method within [X] business days.

Please note that:

  • Shipping charges are non-refundable unless the return is due to an error on our part.
  • Refunds may take a few business days to reflect in your account, depending on your bank or credit card company.

Our aim is to ensure a smooth and transparent refund and return experience for you. If you have any questions or concerns, please feel free to reach out to our dedicated customer support team at
PHONE:+1 223 217 0026

Shop with confidence at TheTrendSiren Store, where your satisfaction is our priority!

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@hnmworld.com

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to hello@hnmworld.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at hello@hnmworld.com for questions related to refunds and returns.